Creating shared value.
We've proven that combining our business and social enterprise expertise with a meaningful understanding of our clients' missions and values results in innovative solutions that create harmony between people, planet and profit.
We create shared value by developing and implementing innovative business strategies that foster social and environmental impact, supported by sustainable revenue models. Taking a systemic approach, we enhance the reach of our clients across industries, sectors and borders.
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Our business is built on providing the strategic expertise required by our clients in the social, public, and education sectors, as they face new challenges and opportunities. We understand that the primary role of a leader is to manage scarce, and often dwindling resources to deliver long term sustainable value. Moutonco has been built around supporting teams to achieve this goal.
Moutonco is a a unique agency, operating as an associate collective, with broad expertise. We support global and regional clients through our associates in North America, Europe, Africa, and Asia and frequently partner to leverage cross-geography, and cross-sector expertise. Our reach allows us to distill insights through in-person primary research in markets around the world.
Whether you lead a non-profit that is facing decreased funding, a university seeking to engage it's community, a business looking to leverage and grow its CSR potential, or if you're an entrepreneur seeking to make a living while making a difference, Moutonco can help. When your organization is reaching for new horizons, we're ready to partner with you every step of the way.
Our process is rooted within Design Thinking - a method for creating new and innovative ideas that can be applied across a wide variety of contexts, experiences, and challenges. The key tenet of our philosophy involves looking at a problem through the eyes of the people who experience it, resulting in actionable insights about unmet needs and untapped opportunities. Our approach seeks to understand not just what people are doing, but their motivations too; thereby discovering the emotional, psychological, and functional needs that shape behaviors. This approach leads us to breakthroughs that build the foundation of new products, systems, services.
Our practice areas combine to provide our clients with the data, tools, culture, capacity and expertise needed to unleash the power of social enterprise. Our work begins with deriving clarity and developing critical insights that convert challenges into strategic opportunities. We follow through by facilitating and supporting the implementation of the bold new visions we co-create through client capability-building.
2. Follow the Data
To measure is to know; hence our work is hallmarked by clearly defined indicators and metrics. We ensure that we capture, analyze and synthesize research information on our client's operations to draw out the key insights of what is and isn't working, and where, for example, sustainable business approaches can replace the shortfall of traditional funding methods. We then use this research to forecast program and organizational outcomes, make financial projections and evaluate ROI.
3. Sustainability is Key
We're just as passionate about sustainable consulting as we are about sustainable business. We believe consultants should provide lasting value to an organization, not simply deliver reports. Thus we assist with the tough, but critical decisions about direction, goals and resources. Our focus is on providing progressive expertise, facilitation and ongoing support to our clients as they manage organizational changes and financial restructuring, supporting leaders as they implement, even through adversity.
We see strategy as so much more than a just a three year plan. Does your strategy guide how you allocate your resources? Can every employee in your organization articulate your strategy and are they empowered to execute on it? If not, we need to talk. Since our founding, strategy has been our core business. We work with our clients to develop strategies that deliver results, building tailored solutions that achieve sustained impact.
Its no secret that we live in uncertain times, and now, more than ever, we need bold leadership from the public sector and nonprofits, educational institutions and local governments, yet we often find that so many of these organizations tend toward timidity and inertia. We empower our clients to make bold moves that unlock new sources of impact and growth.
Before making the right moves, great strategy begins with in-depth analysis using a design thinking approach. From here we take our clients on an immersive journey where leadership teams grapple with the issues facing their organizations, integrating a range of stakeholder perspectives, and challenging their beliefs. We follow through with planning that reallocates resources to achieve maximum impact growth. This process can be challenging, but it creates the deep conviction people need if they are to commit to achieving new horizons.
▷ Finance & Funding
We take an integrated view of organizational finance, focused on linking finance and funding requirements to impact. We know that, at its heart, strategy is about making critical decisions concerning the allocation of scarce resources. It is about understanding the true drivers of your organization's impact and making sure that the resources are available to maximize on both mission delivery and new opportunities.
We work together with CFOs to create and deliver impact-based financial planning that ensures a focus on shared value creation, while incorporating overall strategy, business planning, resource allocation, performance management, and operating models. Our team also includes experts in the field of nonprofit fundraising. We’ve helped our clients secure funding from both public and private sources by writing distinctive grant proposals that rise to the top of the pile. Our services include grant research, proposal writing, application compliance, grant reporting and holistic fundraising planning.
We have an unwavering commitment always to do the right thing by our clients, our people, and our communities. For this reason, we ensure that our fees for our financial and funding consulting services are never contingent on closing any transactions that we may be involved with on behalf of our clients.
Without question, innovation is challenging frontier for all organizations. According to the Boston Consulting Group, nearly three-quarters of business executives say it’s a top priority for their companies, yet just 20% believe they are advantaged to deliver on the promise of new opportunities. Similarly, nonprofits simply cannot grow without some commitment to innovation. Indeed, organizational change and innovation are absolutely critical factors for higher impact among nonprofits.
In order to harness the power of innovation, we help our clients approach the concept from a systemic perspective. We work to combine a design thinking strategy for where and how to innovate with a fast, agile, and lean development process that efficiently transforms ideas into impact and growth. We assist nonprofit leadership in providing their organizations with platforms that foster process- and design-based innovation. We've found that putting these system in place has often resulted in sustained patterns of growth and renewed birth for organizations.
▷ Sustainability & CSR
Many organizations find themselves involved in unfocused, unambitious initiatives that are far removed from their core competencies and frontline realities. Our services are focussed on helping organizations craft informed sustainability strategy that passes the triple-bottom-test, demonstrating a clear return on investment and revenue growth while promoting environmental and social impact, and meaningful stakeholder engagement. The journey can be transformational, prompting organizations to redefine what it means to be a leader in their sector.
When it comes to sustainability and CSR, we've shown that successful, organizations are those who are able to embed sustainable principles in the very core of their strategy, operations and culture. Our work with our private and public sector clients enables them to do just that, first by identifying opportunities and then through rapid ideation to develop robust business models which, once implemented, result in ongoing and increasing, sustainable shared value.
▷ Marketing & Stakeholder Strategy
An organization's stakeholders are, without question, its richest resource for growth opportunities. It is no surprise then that leading organizations are those that work with an outside-in perspective. We assist by developing in-depth customer and stakeholder insights, and combining these with our practical expertise in operations, marketing, customer experience, and ethical pricing strategy to deliver sustainable growth.
Building a bridge between an organization's mission, through it's strategy and on to exceptional customer experiences is our focus. We help our clients understand customer needs and behaviors, through a design thinking orientation which results in actionable insights. We follow through by helping to break down the barriers to innovation and putting in place the mechanisms required for ongoing stakeholder-led product and service development. We help organizations align their marketing and brand strategy with their overarching mission objectives; ensuring that their marketing dollars are generating the highest possible revenue or funding returns, and moreover building a loyal advocate base and a trusted image.
Some of our most important work with nonprofits and social enterprises surrounds pricing and helping organizations to leverage this source of revenue growth though equitable, sustainable methods.
▷ Transformation Management
Whatever the cause, be it ever dwindling funding sources, disruptive new technologies, or changing stakeholder demands, in today's world, organizational transformation isn’t a maybe, it’s an imperative for every leadership team to constantly evaluate. Our aim is to help our clients manage their changes in ways that deliver measurable increased impact.
Change programs can take many forms, from moderate restructuring to full-scale model changes like the move from nonprofit to social enterprise. What our clients all have in common is the need to escape the status quo in order to survive and grow. Our work focusses on defining a bold vision for how an organization need to change, based on our in-depth research and evaluation of its capabilities and resources, and external opportunities and threats. We help our clients to translate this vision into a total organizational roadmap with clear communications and engagement plans to keep employees motivated.
▷ People & Organizations
Some organizations have wonderful cultures. They are able to accomplish their impact objectives with engaged and happy employees. This is by no means the norm: Research indicates that in the private sector, just 20 percent of companies achieve this level. We help our clients to create high-performance cultures, develop engaged and inspired employees, and put the right leaders in the right positions.
An effective culture can give organizations the edge that sets them apart. Our aim is to address the organizational difficulties and barriers to performance that prevent our clients from achieving this harmony. As always, we first begin with analytic and diagnostic functions that help our clients determine where their organization is strong, where it is weak and, most critically, which outcomes matter most for generating increased impact. Then we help design and implement operating models that translate this impact focus into a passion for performance.In many cases, our work is supported by developing change management capabilities, and the flexibility to embrace new ways of working in an age of constant disruption.
▷ Missions & Operations
We help reimagine your operations with a focus on increasing impact, streamlining processes and delivering on your strategy. Throughout we keep our stakeholder focus that is hallmark of our approach, ensuring that your services and operations are always tailored to customer needs, and aimed at leveraging the power of shared value. The result is improved service quality and higher stakeholder loyalty.
Our analytical strength always informs our work, beginning with our clients’ capabilities and current performance as well as their mission objectives. From this departure point we work to foster an end-to-end view of customer interactions, breaking down the silos that typically exist within organizations. Such a perspective allows us to determine what truly matters to customers and how our clients can improve those interactions, culminating in superior customer experiences in both digital and physical environments, that support increased impact, cost management and returns. Moutonco goes beyond the processes of your operations to address questions of organizational culture, management, and employe engagement.
▷ Technology & Digital Design
Across every sector and in every industry, technology is disrupting the status quo. It is embedded in products and services, has become an essential part of countless organizational processes, and even become the vehicle of service delivery. The questions for today's leaders are: How can we harness the potential of digital innovation, how can technology support our organization's core mission, and how can we use it to reduce complexity, risk and costs?
The digital revolution isn't just about powerful new technologies. Top organizations are also discovering that it involves creating a culture of innovation and freeing people to explore and experiment with new ideas and possibilities. This is where Moutonco's practice areas interconnect and where our expertise creates a real edge for our clients.
Technological advancement also means reaching out to customers in new ways, particularly online. We are a unique firm in that we have an in-house design studio aimed squarely at helping our clients to create engaging digital touch-points. Design is more than merely pleasing the eye. It’s a function of deeply understanding customers in order to better meet their needs and delight them through their interactions with an organization. Moutonco Design combines robust analytics, inspired creatives, and leading industry expertise to deliver digital solutions for our clients that create value for their customers.
Moutonco consultants work on-site with our clients to help them bring our co-created strategies to life. In working side-by-side in this manner we've taken the ultimate step in standing by our work. Clients who partner with us through an implementation phase find that they get lasting results faster, backed by measurable improvements in impact metrics.
Our focus is on strengthening and align leadership teams in support of strategy, managing financial departments, creating innovation teams, fostering sustainability initiatives, implementing marketing plans, managing digital and technological changes, and building organizational culture, particularly through building capabilities and supportive coaching.
Our approach builds on a track record of going beyond recommendations to assist clients with pilots and transformation programs.
This aphorism is the reason Moutonco exists, and it's message permeates everything we do: We choose to be part of the solution, not part of the problem.
We recognize that globally our planet faces an uncertain future because of an imbalance between environmental issues, social equity, and economic demands; we affirm there is a lack of harmony between people, profit and planet, and that the symptoms are globally pressing issues like ever-growing income inequality and rampant climate change. We know that as a society, our ways of doing business and doing good need to change, and we believe that as a consulting collective we have important contributions to make in service of this mission, to our clients and to our communities.
Individually, and as a collective of talented professionals, we want to do more than simply sell another product or service; we want to engage ourselves, and the world, with the worthwhile. We choose to use our skills and our passion to make a difference instead of just making a buck. With this determined and disruptive mindset, Moutonco was launched on 12 June, 2011. Everyday since we've been challenging the notion that business and the concept of social justice are ideas that must necessarily exist diametrically opposed to one another. We believe they needn't be and thats why we work work with ethical organizations to create shared value; pursuing business value, that underpins and enhances social and environmental value. It's our commitment to creating a sustainable future.
(Founder - Strategy, Finance, Marketing, Sustainability & Implementation Lead)
Jean-Paul combines an excellent academic background in business management theory and research, with rich international experience. He strives to find elegant solutions to complex organizational problems and his forte is successfully bringing disruptive new ideas to market.
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Jean-Paul graduated as salutatorian in his MBA class at National Chiao Tung University in Taiwan. He also holds a Bachelor of Arts (Honors) degree in International Politics from Stellenbosch University in South Africa. He has presented at a host of conferences, including TEDx, and has been inducted in the Beta Gamma Sigma Honor Society and the Association of International Consultants.
• Stellenbsoch University
• B.A. Hons (International Politics), 2003
• National Chiao Tung University
• M.B.A. (Global Business), 2012
Activities & Affiliations
• Beta Gamma Sigma Honor Society
• Association of International Consultants
• Democratic Alliance Country Representative
(Associate - People, Organizations, Missions & Operations Lead)
Chris is the ultimate people developer. She combines her 25 years of work and lived experience as well as her formal education together to bring the best to her clients. She brings a quirky, dynamic and mostly non-traditional lens to helping people and organizations find their true selves in order that they may realize what being authentic can achieve in the workplace.
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Chris has learned that people need to feel a sense of belonging and that it’s necessary to have purpose and meaning for success at work and a flourishing personal life. Chris is known for her big smile and warm heart.
•BA (General Arts), 1992
•University of Western Ontario
•M.A. (Leadership), 2011
Activities & Affiliations
•Board Member (London Convention Centre)
•Board Member (Across Languages)
ASSOCIATE (INNOVATION, MARKETING & STAKEHOLDER ENGAGEMENT)
Chris is the founder of Publicate, an online marketing platform used by businesses such as Meetup.com and We Are Social. Previously he spent 5 years in product strategy for one of the worlds largest display manufacturers, adding to his broad career in product and digital, spanning over 10 years.
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Chris' diverse work has built up a breadth of experience in training and coaching companies in product management, agile practices and digital transformation. From startups, to some of the worlds largest brands; Booking.com, Clarins, Aegon, Allstate, and Statefarm, Chris has helped a variety of businesses in embedding customer centric processes and culture.
• University of Liverpool
• B.Sc (Product Design, Multimedia and Engineering), 2006
Activities & Affiliations
• Management Lead Instructor (General Assembly)
• Transformation Coach (Pivotal Inc.)
• Founder (Publicate)
ASSOCIATE (MARKETING & CREATIVE)
Lauren Toma is our Graphic Designer based out of Edmonton, Alberta with a dazzling skill set in an array of creative areas. Lauren provides logo design, branding, marketing, social media co-ordinating and web design services to our clients, along with her keen insight into outsourced marketing.
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Lauren is technically proficient in Adobe Illustrator, InDesign, Photoshop, Muse, and Lightroom. Lauren's work is characterized by effective and captivating design with a strict attention to detail and a clean, modern approach
• McEwan University • B.F.A, 2012
• Pixel Blue College
• Graphic Design, 2016
Activities & Affiliations
• Art Director (LT Designs)
• Lead Designer (Ila Mayan)
• Graphic Designer (The Front Gallery)
From Taipei to Toronto
Despite being a small collective, Moutonco has grown in stature and reputation, primarily because we offer an authentic, original approach, based on integrity. In the past six years, we're proud of the rich experience we've developed working with educational institutions, government, NGOs and businesses, across sectors and borders, from China, Taiwan, Malaysia, Tanzania and South Africa, to the UK, USA and Canada. We've incubated some incredible social enterprises; we've managed change in a host of organizations and we've helped ignite businesses through innovation and collaboration. We're always looking forward to the future, and we're looking forward to doing the same for your brand, enterprise or nonprofit.
Use this form below contact us regarding your enquiry. Please be as detailed as possible. Include your industry along with your project specific requests. To help us best service your enquiry, we recommend that you describe your operating environment as well as what you want to achieve. You may also email or call us to make an appointment.
For job opportunities, please email your resumé. We’re always looking for new and exceptional talent to lead the firm into uncharted fields of practice.